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Airport
Melbourne Airport (MEL) — 95 km northeast; Avalon Airport (AVV) — 40 km northeast
Avalon Airport (Jetstar domestic hub) is the closer option but has fewer routes. Melbourne Airport has full international connections. Drive to Torquay via Princes Freeway ~1.5 hrs from MEL, ~45 min from AVV. Car hire recommended — no direct public transport to Torquay from either airport.
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Visa
ETA or eVisitor required for most nationalities
UK, EU, USA citizens need an ETA (~AUD $20) — apply at eta.homeaffairs.gov.au. NZ citizens visa-free. Most nationalities 90-day stay. Same visa system as Melbourne entry.
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Money
Australian Dollar (AUD) — card-friendly
Torquay town centre is fully card-accessible. ATMs on Gilbert Street. Surf shops, cafes, restaurants all accept contactless. Tipping optional at ~10% in restaurants.
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SIM
Telstra for best regional coverage along the Surf Coast
Telstra is recommended for Great Ocean Road travel — best rural coverage. Prepaid tourist SIMs at Torquay supermarkets or Melbourne Airport. 30-day plans from ~AUD $30. eSIM via Airalo.
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Transport
Car is essential — the Surf Coast is a driving destination
V/Line train to Geelong (~55 min from Melbourne), then bus or taxi to Torquay (20 km). Realistically, a hire car opens up the full range of spots along the Surf Coast. Great Ocean Road day trips by car from Torquay are a core part of the experience.
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Safety
Southern Ocean conditions — more powerful than they look
Torquay Front Beach is patrolled by Surf Life Saving Australia in peak season. Rips are present — swim/kite between the flags. Southern Ocean swells increase sharply in winter: 3–5 m swells are common June–August. Wetsuits required year-round: 3/2 in summer, 5/4 with boots and hood in winter. Never kite in offshore winds without a safety plan.